sunset marina resort & yacht club

Sunset Marina Resort & Yacht Club

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• Excellent 2,884
• Very Good 1,135
• Average 376
• Terrible 185
• All languages ( 4,747 )
• English ( 3,028 )
• Spanish ( 1,519 )
• Portuguese ( 156 )

" Low season was still very warm and took some getting used to. Have confidence to use local buses. Taxis not cheap, a no car rental high. "

" Always a good time around the pool at Sunset Marina. However really disappointed by the pizza restaurant chef and some of the staff. "

" Watch out for crocodiles "

" The elevators are boarded up. Spacious rooms. The jacuzzi is in or outside of room. Verify how many beds and pull-out couches in advance. "

" Excellent Experience "

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SUNSET MARINA RESORT & YACHT CLUB - Hotel Reviews & Price Comparison (Cancun, Mexico) - Tripadvisor

Sunset Marina Resort & Yacht Club

Admire the most breathtaking sunsets in cancun.

Family fun with our renowned activity program

Pamper yourself with a relaxing spa treatment

• Resort Select a Resort Sunset Royal Sunset Marina Hacienda Tres Rios Sunset Fishermen
• Check-In Apr 15
• Check-Out Apr 17
• Adults 01 02 03 04 05 Children 00 01 02 03 04 05

Welcome to our new virtual tour!

Enjoy a virtual tour to Sunset Marina Resort & Yacht Club on your device. Explore our amazing facilities! Start the tour!

*For Members only ** At Sunset Royal ($) Additional charge applies

**At Ocean Spa Hotel

Download weekly program

Our Hotest Deals

Studio Suite

• Maximum capacity: 4 persons/Privacy 2
• One double bed
• Balcony or terrace with view of lagoon or boulevard

Services & Amenities

• Electronic laptop size Safe Box
• Flat Screen with cable TV
• Iron and Ironing Board
• Coffee Maker
• Daily Housekeeping Service
• Vanity Mirror
• Sunset Amenities
• Kitchenette
• Room service (7:00 am – 10:30 pm)

One Bedroom Suite

For Members Only

• Maximum capacity: 6 persons/Privacy 4
• One king-size bed
• One double sofa bed
• Two bathrooms
• Jacuzzi (available in most rooms)
• Balcony or terrace

Two Bedroom Suite

• Maximum capacity: 8 persons/Privacy 6
• One King-size bed

Standard Room

• One king-size or two full-size beds
• Terrace or balcony with ocean, pool or garden view
• Maximum capacity: 2 to 4 people
• 452 square feet

Services & Amenities

• Safe Deposit Box

• Hair dryer,
• In-room Jacuzzi
• Hydrotherapy Shower
• Bathrobes and Slippers
• Aromatherapy
• Meditation Bench

Culinary Experience

Tuesday, Wednesday, Thursday and Sunday Dinner 5:00 pm – 11:00 pm Friday and Sunday Dinner 5:00 pm – 12:00 am *Reservation Require. Additional charge applies ($) Dress code: Smart Casual

***Kids, Vegetarian and gluten-free menus available

Location & Contacts

• SUNSET MARINA RESORT & YACHT CLUB
• Blvd. Kukulcan Km. 5.8 Zona Hotelera,
• C.P. 77500, Cancun
• Q. ROO, Mexico.
• Hotel: +52 (998) 89 1 4500
• Reservations
• USA 1 800 494 9173
• México 01 800 262 9268
• Phone +52 (998) 287 4115
• PRIVACY NOTICE

Privacy Policy

I. Responsible for the protection of your personal data.

Promotora Sunset Beach Club S.A. de C.V. hereinafter referred as Promotora Sunset , with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR) .

II. Data collected and use of the information requested from our customers.

Personal data collected through physical formats in hotels, by telephone, or by electronic means (online) through our websites, will be used to begin, administer and maintain the services offered to our vacational members club.

a) General Data

The general data requested in our forms such as: name, gender, signature, home address, phone number, cell phone number, e-mail, date of birth, job, home city, economic dependents, country, national identity document or passport will be used for the following essential purposes:

• Begin providing services that customers contract with the company;
• To upload our vacational member club ´s information into our systems and database to provide and administer the services contracted
• To create our vacational member clubs ´electronic and paper files;
• Carry out the verification of your personal data collected by our Call Center;
• To comply with the different laws that regulate our services and activities;
• To deal with complaints and inquiries, and to provide our customers with information related to travel reservations or cancellations received by our Call Center;
• To confirm, verify, correct and update the personal data;
• Carry out the sign of the contract;
• To administrate your personal data in the sales room and contracting Area;
• To charge for our services and for the collection efforts with respect to receivables that are not paid when due;
• To charge for services and programs paid electronically with a credit card;
• To charge any additional expenses or fees for extra services contracted, and;
• To properly identify our clients as vacational members club or guests.

Additionally, this information can be used for the following non-essential purposes:

• a) To send our vacational member club offers, discounts, special fees and other benefits;
• b) To improve our holiday offer by sending your information to our business partners;
• c) For statistical purposes; and,
• d) For promotional and marketing purposes.

b) Financial and Patrimonial Assets Data

The financial and patrimonial data collected such as credit card number, bank account, monthly income and additional incomes, will be used to analyze the financial profile of our vacational members club and customers in order to grant them access to promotions and programs based on their economic characteristics. Furthermore additional information may be required in compliance of Mexican Federal Law to prevent money laundering (Lay Federal para la Prevención e Identificación de Operacions con Recursos de Procedencia lícita LFPIORPI).

According to Mexican Privacy Law, is required to obtain express consent of guests and customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we will request your express authorization in written at the moment of the data collection, informing you the legal consequences of their decision to grant it or not.

III. Data transfer.

The personal data collected by “ Promotora Sunset ” can be transferred to companies that help provide some of the goods and services requested by our customers, which is necessary to comply with the provision of services that are contracted, and also can be transferred to companies who elaborate profiles and consumer trends for our vacational members club, therefore it will not be necessary to have the express consent of the owner of the data for this transfer in accordance to Article 37, Section VII of the LFPDPPP, as well as the provision contained in Article 49 of the GDPR.

Except for the cases indicated above, and unless one of the assumptions contained in Article 37 of the LFPDPPP and 49 of the GDPR is updated, the data provided by our visitors, partners, guests, vacational members club and referred visitors will not be transferred under any circumstances.

IV. Use of images.

Moreover, “ Promotora Sunset ” may use, print, reproduce and publish any captured image(s) of partners vacational members club, guests, beneficiaries and people referred in print, electronic media (blogs, private social networks such as Facebook, website) , in all its manifestations, its interpretations or executions, its editions, its phonograms or videograms, and in its broadcasts, in order to document journalistically and communicate information related to events that are celebrated, such as delivery of awards and rewards, be the images captured by “ Promotora Sunset ” itself or through external suppliers hired for these activities.

When any image of any guest, partners, family member, client, partner or referral is going to be used for advertising purposes, this situation will be notified to the owners, and their express consent will be required in a specific format, to indicate whether they accept the treatment of the images for these purposes.

Secondary Purposes

The information that we collect from our guests, members and customers may be used for advertising, marketing and/or market research, according to the relationship existing between them and “ Promotora Sunset ”. When “ Promotora Sunset ” pretends to use the images for these purposes, the company will request your express authorization in written before its use.

V. Restrictions on the use or disclosure of personal data.

In Accordance to the articles 16 section III of the LFPDPPP and article 18 of the GDPR , those who wish to limit the use and disclosure of their personal data, or who no longer wish to receive communications regarding the non-essential purposes detailed in this privacy notice, may at any time sign up for the “do not call list” (known by its Spanish acronym REPEP), which is administered by the Bureau of Consumer Protection (PROFECO). For more information visit http://rpc.profeco.gob.mx/ ; or, send an email to the address [email protected] requesting stop being contacted for these purposes.

VI. Rights of access, rectification, cancellation and opposition, and withdrawal of consent.

As stated in the LFPDPPP as of January 6, 2012, as well as in Articles 15, 16, 17, 18 of the GDPR, the holders of personal data collected by “ Promotora Sunset ” may request to access, correct, cancel (should this be legally appropriate) and oppose the use of their personal data, as well as to withdraw their consent. To exercise these rights, you must follow this procedure:

1) Send an email to our Privacy Officer at [email protected] to request the application document for the exercise of rights to access, correct, cancel and oppose, which must be filled out with your full name, your legal or commercial relationship with “ Promotora Sunset ” the type of right you wish to exercise, accurately identifying the data for which you request to access, correct, cancel or oppose, or those for which you decide to withdraw your consent, attaching any of the official identification documents (valid passport or current immigration document), in order to prove the identity with which the request is made.

2) In the case of personal data whose holders are minors or incapable persons, this request must be made by the person who legally represents the rights of the minor or incapable person, either through the accreditation of parental rights; or through his/her legally appointed guardian or tutor.

3) Holders must complete the application for the exercise of the aforementioned rights and may attach all the documents that are relevant to their request. For correction applications, it will be necessary to precisely specify the changes to be created, including the documentation that supports the origin of the request.

4) Applications for the exercise of these rights must be submitted during working hours and on business days in accordance with the Federal Law of Administrative Procedure.

5) The request must be sent to the email address mentioned in numeral 1) and an acknowledgment of receipt will be sent with the corresponding date of receipt. Should the application not fulfill the legal requirements, we will contact the holder within five (5) business days to ask to amend the application for up to ten (10) business days. Otherwise, the application will be considered as not submitted.

6) In the event that the request has been sent on Friday or on a non-business day, it may be received on the following business day after it was sent.

7) The request will be answered via email within a period of twenty (20) business days from the date of receipt. This period may be extended for twenty (20) additional business days when there are adequate reasons, and this situation will be notified to the holder under the terms of the provisions of Article 97 of the LFPDPPP Regulations.

8) In the event that the request is made in accordance with the LFPDPPP and other current regulations, access will be granted, the data will be corrected or canceled, the right of opposition will be effective or the consent will be revoked, within fifteen (15) business days following the date on which the request was answered. This period may be extended for fifteen (15) additional days for adequate reasons, and this situation will be notified to the holder under the terms of the provisions of Article 97 of the LFPDPPP Regulations.

9) In all cases where the request is appropriate, in accordance with the terms of Articles 32, 33, 34 and 35 of the LFPDPPP, the data will be sent free of charge through the holder’s email address for said purpose. In case the information should be required to be sent through another form of delivery, payment must be made for the cost of shipping and/or the cost of reproduction of copies or other formats that may be incurred.

VII. Online data management.

This section describes the use of your personal data in the following websites: - www.sunsetworldresorts.com

Online Privacy Policy

Our policy regarding the information related to the use of our websites is described below. You should review this Privacy Policy regularly because it may change at any time at our discretion.

When you access “Promotora Sunset” website, we register your IP address (which is usually temporary and is assigned by your internet service provider when you log in), as well as the type of operating system and browser you use. In addition, we can trace the pages of the site you are visiting. The information we collect is used to improve our website’s user experience, and the whole process takes place without any knowledge of your name or any other information that will allow us to identify you. While visiting any “Yucatán Holidays” website, your navigation is anonymous unless you decide to identify yourself to us.

“Promotora Sunset” does not require that you provide personal data to use any of our websites, unless it is necessary. Some applications may require you to disclose any personal information, our contact forms may require your email address to register and answer your comments, requests, questions or suggestions, and contact you if necessary. On these forms, we will not require your name, financial or property data, and/or sensitive data. Any disclosure of this information is your responsibility. Regardless of the above, if you voluntarily provide any of this information, “Promotora Sunset” assures it will be used with strict confidentiality.

Cookies : A cookie is information that an Internet portal sends to your computer, which is stored on your hard drive. The next time you visit our site, we may use the information stored in the cookie to facilitate the use of our website. A cookie does not allow us to know your personal identity unless you explicitly choose to provide it. Most cookies expire after a period of time or can be deleted by you at any time. Also you can configure your browser to notify you when you receive a cookie so you can accept or reject it.

Social Networks

The data and information posted by the users of our social media is published on their own account and is subject to the terms and conditions established by the social media provider. “Promotora Sunset” will use this information to answer the requests and questions asked by the users and to contact them in case they request it.

The contact data of the users who request information about travel packages, tours and other services will be shared with our Customer Service Center to give them a personalized attention by email or phone. The information provided by those users who decide to participate in our contests will be used to contact them in case they win, and their image may be published.

Data Portability

In Accordance with the article 20 of the GDPR , you have the right to transfer your personal data to another supplier or controller without hindrance from the controller to which the personal data have been provided as long as the legal processing oy your data has been carried out by automated means. Promotora Sunset , ensures the most strict confidentiality and security to carry out the data transfer.

VIII. Complaints regarding the use of your personal data.

If you believe that your rights regarding the protection of your personal data have been violated by any conduct, act or omission regarding the attention of your requests or in the use of your personal data, you can submit a complaint with the National Institute for Access to Information and Data Protection (INAI) , for more information visit www.inai.org.mx .

IX. More Information – Privacy Office.

If you have any questions regarding the content, interpretation or scope of this Privacy Notice, or need more information regarding the use of your personal data, please contact us through our Privacy Officer , at the following email address [email protected]

This Privacy Notice is effective from January 1st of 2012 and may be modified on a discretionary basis by “ Promotora Sunset ”, under the terms of the LFPDPPP and its regulations, any amendment will be communicated by posting the new Privacy Notice in any of our website listed in the VII section of this Privacy Note.

Last Updated: June 1st 2020

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PROMOTORA CANCUN SHARE

Privacy Notice Memberships

Promotora Cancún Share, S.A. de C.V.   hereinafter referred as Cancún Share , with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the  vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR).

II. Data collected and use of the information requested.

The general data requested in these forms such as: name, date of birth, national identity document or passport collected in the application for financing, and requested in the authorization of the amounts that will be charged to the credit card and for the signing of the promissory note, is and will be used for: (i) register you as a vacational member club; (ii) for process your application in order to purchase the membership; (iii) for the signing and formalization of the funding contract; (iv) for the administration of the contract signed and the collection efforts with respect to receivables that are not paid when due; and, (v) for the compliance of all governing laws and to maintain a communication channel with the clients.

• Financial and Patrimonial Assets Data

The financial data and information related to the patrimonial assets of the applicant collected such as: real property, personal property, monthly housing payments, monthly income, annual salary, additional income, source of the additional income, total household income, credit card number, expiration date and security number will be used for: (i) process your application in order to acquire financing; (ii) for the charges of the membership fees; (iii) for the management of the contract signed. Furthermore, additional financial data and information related to the patrimonial assets of the clients may be required in compliance of Mexican Federal Law to prevent money laundering (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita LFPIORPI).

III. Express consent for the use of Financial and Patrimonial Assets Data.

According to article 8 of the LFPDPPP , Cancún Share required to obtain express consent of the applicants in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore, in compliance with the law, we request your authorization for the management of this information in the following clause, on the understanding that if you refuse to give it, Cancún Share will be unable to proceed with the authorization of your application for financing.

______ (Yes) I consent to Cancún Share collecting and using my personal financial and patrimonial assets data as described in numeral II of this Privacy Notice.

______ (No) I don’t consent to Cancún Share collecting and using my personal financial and patrimonial assets data as described in numeral II of this Privacy Notice.

Your personal data can also be shared with service providers that support Cancún Share in the administration and execution of the contracts signed with the accredited customers. For these data transferences, your consent it’s not required by law, according to article 37, section VII, of the LFPDPPP . Except for the cases cited above, the personal data provided by our customers will not be transferred to any other party or company unless the data transfer is required by law under the provisions stated by article 37 of the LFPDPPP .

If you have any questions regarding to the content, interpretation or scope of this Privacy Notice, or you need more information regarding the use of your personal data, you can have access to Cancún Share full Privacy Notice by sending an e-mail to: [email protected]

Name and Signature                          _____________________________

Date                                                       _____________________________

DESARROLLADORA SUNSET DE OCCIDENTE

Privacy Notice

Desarrolladora Sunset de Occidente S.A. de C.V.   hereinafter referred as Desarrolladora Sunset , with address in Boulevard Kukulcán, kilometer 10 Block 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the  vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR).

The personal data and documents collected from our customer at the resort, in our Website, online services or by phone, will be used to start, management and maintenance of ours services and to send discounts, offers and promotions in terms of what is stated in this section.

• i. Provide all our services;
• ii. Include the information of our vacational member club in our systems and databases to provide and administrate the services contracted;
• iii. Carry out the verification of your personal data collected by our Call Center;
• iv. To comply with the different laws that regulate our services and activities;
• v. To attend complains, doubts and provide information to our vacational member club, related to transportation, reservations or cancellations received by our Call Center;
• vi. To confirm, verify, correct and update your personal data;
• vii. Carry out the sign of the contract;
• viii. To administrate your personal data in the sales room and contracting Area;
• ix. For the charge of maintenance fees, monthly payments, and the collection efforts with respect to receivables that are not paid when due; 
• x. In order to do the charges on-line of the services and programs paid with credit card;
• xi. To charge any extra charges or additional fees for extra services contracted by our customers and;
• xii. For the proper identification of our vacational member club.

Additionally, this information can be used for the following non-essential purposes: 

a) To send our vacational member club offers, discounts, special fees and other benefits; b) For statistical purposes; and, c) For promotional and marketing purposes.

The financial and patrimonial data collected such as credit card number, bank account, monthly income and additional incomes, will be used to purchase our memberships, make reservations analyze the financial profile of our vacational member club in order to grant them access to promotions and programs based on their economic characteristics. Furthermore, additional financial data and information related to the patrimonial assets of the clients may be required in compliance of Mexican Federal Law to prevent money laundering (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita LFPIORPI).

According to Mexican Privacy Law, is required to obtain express consent of our vacational member club in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore, in compliance with the law, we will request your express authorization in written at the moment of the data collection.

The personal data collected by Desarrolladora Sunset can be transfer to companies (resorts) that help to provide some of the services requested by our vacational member club. These data transfer is necessary to comply with the contract and therefore express consent is not necessary for these transferences.

Out of these cases and unless one of the provisions stated in article 37 of the LFPDPPP and in the provision contained in article 49 of the GDPR are met, the data provided by our vacation members club, will not be transferred under any circumstances to third parties.

Events: In order to document and communicate information about the activities and events held throughout the year, as well as news Desarrolladora Sunset can use, print, reproduce and publish the images of our vacation members club and customers and their friends or family that attend our activities in print or electronic media, newsletters, publications, photographic memories, in all its forms and expressions, performances, editions, phonograms, video and emissions for the purposes indicated. These images will not be commercially exploited by Desarrolladora Sunset .

The information that we collect from our vacation members club, and customers may be used for advertising, marketing and/or market research, according to the relationship existing between them and Desarrolladora Sunset . When Desarrolladora Sunset pretends to use the images for these purposes, the company will request your express authorization in written before its use.

In Accordance to the articles 16 section III of the LFPDPPP and article 18 of the GDPR , If our customers do not wish to receive communications or advertising by Desarrolladora Sunset at any time they can: Subscribe their data in the “do not call list” (REPEP for its acronym in Spanish), administrated by the Bureau of Consumer Protection (PROFECO). For more information visit http://rpc.profeco.gob.mx/ ; or, send an email to the address [email protected] requesting stop being contacted for these purposes.

As stated in the Federal Personal Data Protection Law and in the General Data Protection Regulation, customers may request the access, rectification, cancellation, oppose to the use of their personal data provided to the responsible, or revoke their consent. Their request will be answered by our Privacy Officer, through this email address: [email protected]

To exercise these rights of access, rectification, cancellation, opposition, and to revoke the consent, the following procedure must be followed:

• 1) Send an email to the address: [email protected] with your full name, your legal or commercial relationship with Desarrolladora Sunset (for example vacational member club), and if you want to exercise your right of access, rectification, cancellation, opposition or revoke your consent.
• 2) Fill the application form that our Privacy Officer will send you, identifying the data on which you request the access, rectification, cancellation, opposition or the revoke of your consent, providing a copy of any of the identifications mentioned in the form in order to prove that you are the owner of the data or its legal representative. 
• 3) After filling this form you must sent it to the e-mail address indicated in the previous paragraph, attaching all the documents that are relevant to answer your request. For “rectification” applications it will be necessary to specify the changes to be done, including the documentation that supports your request.
• 4) Once your request is received we will send you a notice with the file number and date of receipt. If your applicarion does not fulfill the legal requirements we will contact you within five business days of the receipt date informing you this situation. You will have ten business day to provide the information or documents required, otherwise your application will be considered as not submitted.
• 5) If your application was sent on a saturday, sunday or non-working day, it will be received the following working day.
• 6) Your request will be answered via e-mail in a period of twenty working days from the date of receipt. This period may be extended for twenty additional days for proper reasons, this situation will be notified to you in terms of the provisions of Article 97 of the LFPDPPP Regulations.
• 7) If your application is accepted we will give you access, rectify or cancel you data, register your opposition to the use of your information or revoke your consent within the fifteen business days from the date on which we answer your request. 
• 8) This period may be extended for fifteen additional days for proper reasons, this situation will be notified to you in terms of the provisions of Article 97 of the LFPDPPP Regulations.
• 9) When your application is accepted, in terms of Articles 32, 33, 34 and 35 of the LFPDPPP we will sent your data without any charge through your email address, in case you request or need another form of delivery you will have to pay for the cost of shipment and/or the cost of reproduction of copies or other formats.

This section describes the use of your personal data in the following websites:

–        www.sunsetworldresorts.com

Our policy regarding the information related to the use of our website is described below. You should review this Privacy Policy regularly since it may change at any time at our discretion.

When you access the website of Desarrolladora Sunset , we register your Internet address (this address usually is temporary and is assigned by your Internet service provider when you log in), the type of operating system and browser you use. In addition, we can trace the pages of the site that you are visiting. The information we collect is used to improve the users experience of our website, the whole process is done without any knowledge of your name or any other information that will allow us to identify you. While visiting the website of Desarrolladora Sunset , unless you decide to identify with us, your navigation is anonymous.

Desarrolladora Sunset does not require that you provide personal data to use our website, unless necessary. Some applications may require you to disclose any personal information, our contact forms may require your email address to register and answer your comments, requests, questions or suggestions, and contact you if necessary. In these forms we will not require your name, financial, patrimonial and/or sensitive data, any disclosure of this information is your responsibility, regardless the above, if you voluntarily provide any of this information Desarrolladora Sunset assures it will be used with strict confidentiality.

Social Networks 

The data and information posted by the users of our social network, is published on their own account and is subjected to the terms and conditions established by the social network provider. Desarrolladora Sunset will use this information to answer the requests and questions asked by the users and to contact them in case they request so.

The contact data of the users that request information about travel packages, tours and other services will be shared with our Customer Service Center to give them a personalized attention by e-mail or phone. The information provided by those users who decide to participate in our contests will be use to contact them in case they win and their image may be published.

In Accordance with the article 20 of the GDPR , you have the right to transfer your personal data to another supplier or controller without hindrance from the controller to which the personal data have been provided as long as the legal processing oy your data has been carried out by automated means. Desarrolladora Sunset , ensures the most strict confidentiality and security to carry out the data transfer. 

If you believe that your rights regarding the protection of your personal data have been violated by any conduct, act or omission regarding the attention of your requests or in the use of your personal data, you can submit a complaint with the National Institute for Access to Information and Data Protection (INAI) , for more information visit www.inai.org.mx . 

This Privacy Notice is effective from January 1º of 2012 and may be modified on a discretionary basis by Desarrolladora Sunset, in terms of the GDPR and LFPDPPP and its regulations, any amendment will be communicated by posting the new Privacy Notice in of our website (section Vacational Member Club Privacy Notice) listed in the VII section of this Privacy Note, and in the Resort Lobby.

Last Update: January 1, 2019

This section describes the use of your personal data in the following websites: – www.sunsetworldresorts.com

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Naviera Dorada S.A. de C.V. hereinafter referred as “Sunset Admiral Yacht Club Y Marina”, with address in Boulevard Kukulcán Kilómetro 5.8 MZ-37 LT-18 SECC-C, Zona Hotelera, CP 77500, Cancún, Quintana Roo, Mexico, is responsible for the collection and use of the personal data required from customers, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares – LFPDPPP ) as well in the rules established by articles 1, 3 and 5 of the General Data Protection Regulation (EU) 2016/679 (GDPR).

In accordance with the rules established by LFPDPP and GDPR, we inform you that the personal data collected through our formats, by telephone or by electronic means (online) through our website, such as: name, phone number, email, home city, country, the national identity document, passport or the national voting card issued by National Electoral Institute (INE), will be used for the following essential purposes:

i. Provide and administrate the services contracted by our customers (rent of yachts, fishing boats and water scooters); ii. To lease stay spaces for vessels. iii. Register their information in our systems and databases; iv. To comply with the different laws that regulate our services and activities; v. To confirm, verify, correct and update their personal data; vi. To hire the insurance policies required by law; vii. To administrate the reservations requested by our customers; viii. To charge for our services and for the collection efforts with respect to receivables that are not paid when due; ix. To charge for services and programs paid electronically with a credit card; x. To charge any additional expenses or fees for extra services contracted, and;

a) To send customers: offers, discounts, special fees and other benefits; b) For statistical purposes; and, c) For promotional and marketing purposes.

The financial and patrimonial data collected such as insurance policy and vessel invoice, will be used to sign the lease contract of stay spaces for vessels. According to Mexican Privacy Law, is required to obtain express consent of customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we will request your express authorization in written at the moment of the data collection, informing you the legal consequences of their decision to grant it or not.

The personal data collected by “Sunset Admiral Yacht Club Y Marina” can be transferred to companies that help provide some of the goods and services requested by our customers, which is necessary to comply with the provision of services that are contracted, so this information will be send to these providers in compliance with the provisions stated in article 37, section VII of the LFPDPPP, as well as the provision contained in article 49 of the GDPR.

Except for the cases indicated above, and unless the conditions set by articles 37 of the LFPDPPP and 49 of the GDPR are being materialized, the data provided by our customers will not be transferred under any circumstances.

IV. Restrictions on the use or disclosure of personal data

In Accordance to the articles 16 section III of the LFPDPPP and article 18 of the GDPR , those who wish to limit the use and disclosure of their personal data, or who no longer wish to receive communications regarding the non-essential purposes detailed in this privacy notice, must send an email to the adress: [email protected] requesting stop being contacted for these purposes.

V. Withdrawal of consent and rights of Access, Rectification, Cancellation and Opposition.

As stated in the LFPDPPP as of January 6, 2012, as well as in Articles 15, 16, 17, 18 of the GDPR, the owners of personal data collected by “Sunset Admiral Yacht Club Y Marina” may request: access, correction, cancellation (should this be legally appropriate) and opposition of the use of their personal data, as well as to withdraw their consent. To exercise these rights, they must follow this procedure:

1) They must send an application by email to our Privacy Office at [email protected] stating the right they want to exercise: access, correction, cancellation and/or opposition, which must indicate their full name, the legal or commercial relationship with “Sunset Admiral Yacht Club Y Marina” the type of right they wish to exercise, accurately identifying the data for which they request access, correction, cancellation or opposition, or those for which they decide to withdraw their consent, attaching any of the official identification documents (valid passport or current immigration document), in order to prove their identity

2) In the case of personal data whose owners are underage or people that cannot legally give consent themselves, this request must be made by the person who legally represents their rights, either through the accreditation of parental rights; or through his/her legally appointed guardian or tutor.

3) Data owners must send their application for the exercise of the aforementioned rights and may attach all the documents that are relevant to their request. For correction applications, it will be necessary to precisely specify the changes requested, including the documentation that supports their claim.

8) In the event that the request is made in accordance with the LFPDPPP and other current regulations, access will be granted, the data will be corrected or canceled, the right of opposition will be effective or the consent will be revoked, within fifteen (15) business days following the date on which the request was answered. This period may be extended for fifteen (15) additional days for adequate reasons, and this situation will be notified to the holder under the terms of the provisions of Article 97 of the LFPDPPP Regulations. 9) In all cases where the request is appropriate, in accordance with the terms of Articles 32, 33, 34 and 35 of the LFPDPPP, the data will be sent free of charge through the holder’s email address for said purpose. In case the information should be required to be sent through another form of delivery, payment must be made for the cost of shipping and/or the cost of reproduction of copies or other formats that may be incurred.

VI. Online data management

This section describes the use of your personal data in the following website: https://www.sunsetworldresorts.com/experiences/sunset-admiral/

Our policy regarding the information related to the use of our website is described below. You should review this Privacy Policy regularly because it may change at any time at our discretion.

When you access to “Sunset Admiral Yacht Club Y Marina” website, we register your IP address (which is usually temporary and is assigned by your internet service provider when you log in), as well as the type of operating system and browser you use. In addition, we can trace the pages of the site you are visiting. The information we collect is used to improve our website’s user experience, and the whole process takes place without any knowledge of your name or any other information that will allow us to identify you. While visiting “Sunset Admiral Yacht Club Y Marina” website, your navigation is anonymous unless you decide to identify yourself to us.

“Sunset Admiral Yacht Club Y Marina” does not require that you provide personal data to use our website, unless it is necessary. Some applications may require you to disclose any personal information, our contact forms may require your email address to register and answer your comments, requests, questions or suggestions, and contact you if necessary. On these forms, we will not require your name, financial or property data, and/or sensitive data. Any disclosure of this information is your responsibility. Regardless of the above, if you voluntarily provide any of this information, “Sunset Admiral Yacht Club Y Marina” assures it will be used with strict confidentiality.

A cookie is information that an internet portal sends to your computer and is stored on your hard drive. The next time you visit our site, we may use the information stored in the cookie to facilitate the use of our websites. A cookie does not allow us to know your personal identity unless you explicitly choose to provide it. Most cookies expire after a short period of time or can be deleted by you at any time. Also, you can configure your browser to notify you when you receive a cookie so you can accept or reject it.

The personal data and information posted by the users of our social media is published on their own account and is subject to the terms and conditions established by the social media provider. “Sunset Admiral Yacht Club Y Marina” will use this information to answer the requests and questions asked by the users and to contact them in case they request it.

In Accordance with article 20 of the GDPR, you have the right to transfer your personal data to another supplier or controller without hindrance from the controller to which the personal data has been provided as long as the legal processing of your data has been carried out by automated means. “Sunset Admiral Yacht Club Y Marina”, ensures the strictest confidentiality and security to carry out the data transfer.

VII. Complaints regarding the use of your personal data.

If you believe that your rights regarding the protection of your personal data have been violated by any conduct, act or omission regarding the attention of your requests or in the use of your personal data, you can submit a complaint with the National Institute for Access to Information and Data Protection (INAI). For more information you can visit the website: www.inai.org.mx .

VIII. More Information – Privacy Office.

If you have any questions regarding the content, interpretation or scope of this Privacy Notice, if you need more information regarding the use of your personal data, please contact us through our Privacy Officer at the following email address: [email protected]

This Privacy Notice is effective from January 1st of 2012 and may be modified on a discretionary basis by “Sunset Admiral Yacht Club Y Marina”, under the terms of the LFPDPPP and its regulations, if you have any questions regarding to the content, interpretation or scope of this Privacy Notice, or you need more information regarding the use of your personal data, please contact our Privacy Office.

Last Updated: October 1st, 2020

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Sunset Marina Resort & Yacht Club

View prices for your travel dates

• Excellent 2,884
• Very Good 1,135
• Average 376
• Terrible 185
• All languages ( 4,747 )
• English ( 3,028 )
• Spanish ( 1,519 )
• Portuguese ( 156 )

" Low season was still very warm and took some getting used to. Have confidence to use local buses. Taxis not cheap, a no car rental high. "

" Always a good time around the pool at Sunset Marina. However really disappointed by the pizza restaurant chef and some of the staff. "

" Watch out for crocodiles "

" The elevators are boarded up. Spacious rooms. The jacuzzi is in or outside of room. Verify how many beds and pull-out couches in advance. "

" Excellent Experience "

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Sunset Marina Resort & Yacht Club - UPDATED 2024 Prices, Reviews & Photos

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Nestled along the north end of the Nichupte Lagoon in Cancún, this hotel offers spacious rooms and all-inclusive rates that cover a laundry list of amenities. Sunset Marina & Yacht Club guests can take part in a myriad of daily scheduled activities, from sailing lessons to kayaking tours to dance classes. Travelers looking for an extra dose of R&R should schedule a treatment at the Ya'ax Ché Spa. And everyone will enjoy the outdoor pool and Jacuzzi. But if you're looking to lie on the beach, hop on the complimentary shuttle to the hotel's sister resort Sunset Royal. While the resort's central location puts it near many Cancún restaurants, you'll find four on-site restaurants that feature globally inspired cuisine along with two bars. As for accommodations, each of the hotel's 177 spacious suites showcases warm apricot and beige tones and comes appointed with a kitchenette, a cable TV and a private balcony or terrace offering lagoon or garden views. What's more, past visitors can't say enough about the energetic and accommodating staff.

• Hotel Class 4.0

Tripadvisor Traveler Rating

U.S. News analyzed more than 35,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

• # 70 in Best Cancun Hotels
• # 64 in Best Cancun Resorts
• # 51 in Best All-Inclusive Cancun Resorts
• # 208 in Best Riviera Maya & The Yucatan Hotels
• # 169 in Best Riviera Maya & The Yucatan Resorts
• # 131 in Best All-Inclusive Riviera Maya & The Yucatan Resorts
• # 423 in Best Mexico Hotels
• # 286 in Best Mexico Resorts
• # 192 in Best All-Inclusive Mexico Resorts

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Critic Reviews

On the northern end of Cancun’s Hotel Zone, the Sunset Marina Resort & Yacht Club, with all-inclusive options, is a mid-sized property that is small enough to offer personalized service but large enough to have amenities that satisfy many preferences, including four eateries, and multiple bar and activities.

Oyster.com (2)

The property's main drawback is that it faces the lagoon and does not have a swimmable beach. However, guests can take a free shuttle bus or water taxi to visit the hotel’s sister property, Sunset Royal Beach Resort, which has a gorgeous stretch of sand and a snazzy pool.

If you're dreaming of watching the sunset from the beach, you'll have to revise your dream just a bit; the sun doesn't set over the ocean in Cancun. Instead, Cancun's spectacular sunsets occur over Laguna Nichupté, a large lagoon on the inland side of Cancun.

The all-inclusive plan allows the opportunity to savor exquisite international gastronomy, premium beverages and activities at both Sunset Royal and sister property Sunset Marina Resort & Yacht Club. Ground and water transportation between the two is also provided.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 4593 have reviewed the Sunset Marina Resort & Yacht Club , giving it a rating of 4.5 , on a scale of 1-5.

Tripadvisor Travel Rating: 

Guest Rooms

• Complimentary minibar items are refreshed daily
• In-room Wi-Fi is available for a fee; complimentary Wi-Fi is offered in the lobby
• Premium channels
• Workspace/desk
• Bathrobes/slippers
• Shower/tub combo
• Separate shower
• Separate tub
• Wireless internet
• Free internet
• Fee for internet usage
• Guest rooms with patios and balconies
• Adjoining rooms available

Location & Parking

• A car rental desk is available on-site for those hoping to explore the area on their own.
• Complimentary ground and water transportation between the company’s other resorts is provided
• The Cancun International Airport is approximately 14 miles southwest of the resort
• 24-hour valet parking
• 24-hour self-parking (free)
• Airport shuttle (with fee)
• Car service (free)

Within walking distance of :

• Restaurants
• Movie theater
• Train station
• Subway/metro stop
• Grocery store
• Room service is available from 7 a.m. to 10:30 p.m.
• The Lobby Bar serves cocktails from 5 p.m. to 1 a.m. daily
• All meals and drinks at both Sunset Marina and Sunset Royal resorts are included in accommodation packages

Number of restaurants :  4

Cuisine Types :  Buffet, Italian, American, Mexican

• Fine dining
• Casual dining
• Quick service cafe/coffee shop/marketplace
• Room service
• 24-hour room service
• free breakfast
• The Pool Bar serves drinks and snacks from 12 to 5 p.m. daily
• Chaise lounges, day beds, towels, umbrellas and palapas are available around the pool and on the waterfront
• Wading pool
• Family pool
• Infinity pool
• Whirlpool/hot tub
• Adults-only pool
• Lifeguard on duty
• Poolside service
• Deck chairs or cabanas
• A traditional Mexican “temazcal” sauna is available for use before or after treatments
• Private Jacuzzi area with day beds overlooking the ocean is available to spa guests

Services offered :

• Body Treatments (i.e. scrubs, wraps)
• Salon services
• Outdoor treatment area
• Kids Club activities are offered daily from 9 a.m. to 5 p.m.
• Babysitting services available
• Doctor on-call 24/7
• Free Kids Club
• Fee for Kids Club
• High Chairs
• Kayaking, bicycling and shopping tours are provided complimentary
• Complimentary cultural classes include Spanish language, Mexican handicrafts, cooking and bartending
• Complimentary transportation to the Sunset Royal Resort is offered for fitness center use
• Weight equipment
• Cardio equipment
• Free fitness classes
• Premium fitness classes (with fee)

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know .

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• Subtract one room 1 Rooms Add one room
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• All-Inclusive
• Kid-Friendly

Sunset Marina Resort & Yacht Club

Cancun Hotel Zone, Quintana Roo, Mexico

• Full Review
• Located right in the Hotel Zone
• Various all-inclusive options offered
• Large suites come with pretty marble floors and suites with multiple bedrooms are available as well
• Large swimming pool includes a swim-up bar
• Three restaurants, a pizzeria, and two additional bars offer variety
• Long lagoon waterfront has cabanas, lounge chairs, and a marina
• Daily activities and nightly entertainment offered
• Relaxing spa on-site
• Free Wi-Fi in the lobby
• Beach faces the lagoon and is not suitable for swimming (but guests can take a free beach shuttle)
• Kitchens in One- and Two-Bedroom Suites look dated
• Hard, uncomfortable beds
• Pool area is crowded during high season

Bottom Line

On the northern end of Cancun’s Hotel Zone, the Sunset Marina Resort & Yacht Club, with all-inclusive options, is a mid-sized property that is small enough to offer personalized service but large enough to have amenities that satisfy many preferences, including four eateries, and multiple bar and activities. Lodgings are spacious, with marble floors and vaguely Mediterranean decor, but the beds are reportedly hard and uncomfortable. The property's main drawback is that it faces the lagoon and does not have a swimmable beach. However, guests can take a free shuttle bus or water taxi to visit the hotel’s sister property, Sunset Royal Beach Resort, which has a gorgeous stretch of sand and a snazzy pool.

Hotel & Amenities Photos

Two Bedroom Suite

Restaurants and Bars

Oyster Hotel Review

This large time-share property, with both lively and relaxing areas, attracts a variety of guests..

Mediterranean-style architecture is the hallmark of this attractive hotel. Clean white buildings are set close together and have circular staircases, arched doorways, and cut-out nooks in the walls. The grounds have winding pathways and small gardens with waterfalls, palm trees, and vines. The entrance to the property is bland, and has none of the charm of the rest of the hotel. The lobby is plain as well, with a long reception desk, multiple seating areas, and a bar. Rooms are located on the right side of the property; the main pool, marina, waterfront, and restaurants are outside the lobby to the left. The pool is the most lively area: an MC riles up the crowd, music plays during the day, and there's a stage for shows. The long waterfront is much more quiet and peaceful. The lagoon is lined with sets of lounge chairs and there is a lawn with cabanas and a hammock area. 

Most guests are tourists, and the hotel is popular with a wide variety of travelers, namely families, retired folks, young groups of friends, and couples. Note that Sunset Marina Resort is a time-share property and there are time-share presentations in the lobby, but the sales pitches aren't too pushy. 

At the northern end of the Hotel Zone, a short drive from restaurants and attractions

Sunset Marina Resort is located at the northern part of Cancun's Hotel Zone, a five- to 10-minute drive from central restaurants, shops, and attractions. Taxis are readily available and plenty of buses run up and down the Hotel Zone. It's a 13-minute drive to downtown Cancun, a 23-minute drive to Cancun International Airport, and about 40 minutes to Puerto Morelos, with quiet beaches and great snorkeling spots. Playa del Carmen, a laid-back yet bustling town with great shopping and a well-heeled crowd, is an hour from the hotel, while the beach and ruins at Tulum take around an hour and a half to reach. It's just over two hours to the ruins at Coba, while Chichen Itza -- the most popular archaeological site in the Yucatan -- is a two-and-a-half-hour drive away. 

Spacious, but slightly dated suites, come with uncomfortable beds.

The hotel’s 177 rooms have a light, clean, vaguely Mediterranean aesthetic with gray tile floors, white walls and closets, and orange-brown accents. In keeping with the decor theme found in other common areas, the rooms have arched nooks in the walls and simple, beach-inspired paintings. Beds have cream-colored bedding with tan bed runners and light-wood headboards. Past guests have complained that the beds are hard and uncomfortable.The bathrooms have orange diamond-shaped tiles around the mirrors, gray vanities, house plants, and separate rooms for the walk-in showers and toilets. 

The studio-style Executive Suites are the lowest category of rooms and can sleep up to four people, with one king bed and a sleeper sofa in each. One-Bedroom Suites have open-plan living rooms and most have whirlpool tubs. They also come with dining tables for four and full kitchens with stoves, appliances, and crockery. However, the kitchens are dated and have old white cabinets, laminate countertops, and light-wood trim. Two-Bedroom Suites are also available, and consist of interconnected Executive and One-Bedroom Suites.

Numerous activities, lively pool, waterfront, and kids' club -- plus access to sister property's facilitieis

The Sunset offers a lot of things to do for guests of all ages, including a kids' club and children's activities during the day. Activities for adults include yoga, aerobics, cooking lessons, dance classes, trivia, bicycle tours, Mexican handicraft workshops, and sailing lessons.

The Sunset’s large, two-tier pool sees a lot of guests throughout the day and has plenty of features, including a volleyball net and a waterfall that flows from the top level. There's also a walkway bridge and a swim-up bar, but not a lot of landscaping around the pool -- it’s a mostly open space with a lot of concrete. There are three areas with lounge chairs around the pool, although these get taken up early in the morning in high season. An MC livens up the area during the day and there is often music playing, making the pool fun but not particularly relaxing.

Sunset Marina Resort faces Nichupte Lagoon, which is not suitable for swimming because of the presence of crocodiles (although note that the area is safe and the crocodile population is well-fed and controlled). The property’s waterfront area is long and scenic, with a large lawn by the marina with plenty of cabana beds. There is also a cabana/lounge area facing the water, along with a waterfront deck. Alternatively, guests who want to swim in the sea can take a free shuttle bus or water taxi to the resort's sister property, Sunset Royal Resort, which is right on the beach. 

All-Inclusive / Food

All-inclusive resort with four restaurants collectively offering buffets, italian cuisine, and healthy menus .

The hotel has more food options than most Cancun resorts of its size, with four restaurants and two bars. La Pergola and El Teatro are the hotel’s international buffet options and are open for all meals. La Vela is the hotel’s formal Italian restaurant and is open in the evenings for dinner. Il Forno is a more casual option, serving pizzas and overlooking the lagoon. The restaurants also have separate healthy menus with vegetarian and vegan dishes. All-inclusive plans are available, with drinks included, but note that they are not honored at sister properties. 

Cancun Essentials

Caribbean rookie mistakes outfit, shop the look.

Floppy Straw Hat

Travel T Dress

Stainless Steel Water Bottle

Men’s Summertime Daywear

Khaki Shorts

Travel Size Sunscreen

Women’s Warm Weather Outfit

Sunscreen Lip Balm

Women’s night out.

Faux-Wrap Dress

Cashmere Wrap

Men’s Night Out

Gingham Shirt

Oxford Shoes

Mens beach resort essentials.

Swim Trunks

Beach Sandals

Two Piece Swimsuit

Mineral Sunscreen Powder

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Air Conditioner

Babysitting services, balcony / terrace / patio, basic television, full kitchen, kids allowed, mini bar (with liquor), room service, separate bedroom / living room space.

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

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